• Motorola MCC7500E IP Dispatch Console

Motorola MCC7500E IP Dispatch Console

This product has been discontinued

Better manage the flow of critical information and be the pipeline of intelligence to those who need it most with the MCC 7500E IP Dispatch Console.

The MCC 7500E leverages the ultra small form factor workstation making deployment simple and easy across dispatch centers where space is at a premium. The MCC 7500E adds additional support for dual Ethernet connections to minimize failures of LAN switches affecting multiple dispatch positions. The MCC 7500E offers the Enhanced Integrated IRR providing dispatchers with the ability to access more recorded call audio and metadata. 

  • Because Ease of Use Makes for More Effective Support

    Based on a modernized, intuitive approach to the legacy Gold Elite graphical user interface (GUI), the MCC 7500E console GUI minimizes training time and is easily adoptable by new and veteran dispatchers alike. Purposed-design workflows, critical resource information displays and contextual right-click menus make operation feel natural and increase efficiency.

  • Built on the ASTRO 25 Foundation of Security and Reliability

    The success of your operations relies on the communication of often-times sensitive information. End-to-end encryption protects information in transit and agency partitioning goes a step further to help maintain autonomy of communications within a single system. Furthermore, reliability features like link and resource polling, coupled with the inherent reliability of your ASTRO 25 system, ensures that critical information can always be communicated to the field.

  • Connect to More Information and Better Inform Those in the Field

    Seamlessly integrate the MCC 7500E console with the following applications and more to streamline operations and provide better support to the field

    • Advanced Messaging Solution
    • PremierOne CAD
    • MotoMapping
    • Motorola Certified Logging Recorders
    • Other Third Party Applications Via API

     

  • Enhanced Dispatch Console Telephony Capability  

    The MCC 7500E IP Dispatch Console provides an optional console telephony capability seamlessly built within the console making management of radio and telephony communications easy and simple. The dispatcher can quickly and easily interface communications between radio users and traditional phone lines. Quickly patch a telephone user into a radio talkgroup or put them on hold directly within the dispatch console.

  • Ensure the Right Information Always Gets Through 

    A single critical operational detail has the potential to change the trajectory of your response within a single moment. To never miss a detail, rely on our smart voice prioritization and intelligent audio routing capabilities at your dispatch positions.

  • Flexible Peripheral Options 

    The MCC 7500E IP Dispatch Console can be deployed with or without the Audio Interface Module (AIM). When deployed without the AIM, you can use Commercial Off The Shelf (COTS) equipment such as speakers, microphones, headset and footswitch. Any of these peripherals can be connected to the MCC 7500E IP Dispatch Console via standard USB ports. 

  • High Availability Dispatch Console 

    The optional redundant ethernet connection protects against the loss of multiple dispatch positions due to a LAN switch failure. The MCC 7500E automatically detects the failure and initiates a seamless switchover, no need to perform manual intervention allowing dispatchers to remain focused on the task at hand. This feature ensures no interruption in the dispatching operations. 

     

  • Intelligence to Those Who Need it – How They Need it 

    Effectively coordinate a response with high quality voice and tone communication over your ASTRO 25 trunked and conventional systems. When voice is not an option send critical incident information via Talkgroup Text Message to make sure those in the field are always informed.

  • Physical Space Evolution  

    The MCC 7500E IP Dispatch Console platform utilizes the HP Z2 Mini workstation and the optional Audio Interface Module (AIM). The ultra small form factor console platform occupies 165 cubic inches of physical space, an overall 90% reduction from previous offerings. The physical space evolution is perfectly suited for cramped command centers who are looking to have best in class dispatching capabilities without all the extra weight. 

  • Tailored to Your Agency and Even Individual Dispatcher Needs

    The MCC 7500E console conforms to your organization’s operations. Maintain the look and functionality that you have become accustomed to with flexible window sizing and placement, resource coloring and customizable icons.

     

  • Take It With You 

    The MCC 7500E IP Dispatch Console provides a full console interface experience anywhere inside or outside of your radio network. It can operate as a permanent, back up or mobile solution, with full console functionality. Whether for a planned event or immediate emergency response, command a wealth of information for high-impact results. Connect to responders with voice, Talkgroup Text Message and tone communication on ASTRO® 25 trunked and conventional systems.

     

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Testimonials

“I have had the pleasure of working with Harold, Tyler and Drew on various issues over the years. They truly care about their customers and go above and beyond in resolving your issues. They work with you and provide all the information you need to make the right purchasing decisions. I highly recommend Pro Comm Inc. for your communications needs.

Dave Plumb

Fire Chief, Swartz Creek Fire Department

“I highly recommend Pro Comm Inc. for anyone that requires digital radio and digital communication services or solutions. For almost 30 years, I have had a great experience with Pro Comm Inc. They always provided a proactive approach to our service requests through great leadership and sound resolutions. Pro Comm Inc. is a great leader in radio communications for us and our community.

Denise Sharrar

Telecom Operations Manager, Central Michigan University

“Pro Comm Inc. has been an excellent partner to Lapeer County Central Dispatch. The support they give to our center is the best in the business. They are always there to get us the assistance we need, quick with quotes and equipment, and give us a heads up on the best prices on new equipment. The techs are fabulous, very knowledgeable, and are quick to respond in an emergency. Most of all, Pro Comm is trustworthy; they stand behind what they say and do.

Victor A. Martin

Director
, Lapeer County Central Dispatch

“I have had the great pleasure of working with Pro Comm Inc. for many years. Their staff always provides the right technology solutions, along with quality on time service that’s necessary in today’s evolving emergency services sector. The Pro Comm Inc. team continues to exceed our expectations as they provide the products and services for all of our communication needs.

David B. Nelson III

Fire Chief, City of Ithaca
 | Chairman, Gratiot County Central Dispatch Authority

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