• Motorola PremierOne NG9-1-1 Call Control

Motorola PremierOne NG9-1-1 Call Control

Transform incident management operations and simplify workflows with PremierOne™ NG9-1-1 Call Control. With call-handling functionality directly accessible within PremierOne Computer-Aided Dispatch (CAD), users no longer have to switch back and forth between independent CAD and 9-1-1 systems. PremierOne NG9-1-1 Call Control integrates the most important information into a unified view, eliminating repetitive data entry steps and improving operator focus and productivity. This purpose-built application handles voice calls and citizen texts simultaneously and streamlines workflows so that call takers and dispatchers can focus on managing the incident at hand without being distracted by the complex technology that surrounds them.

  • Enhanced Information Sharing
    When PremierOne NG9-1-1 Call Control is coupled with an ASTRO® 25 system and our Advanced Messaging Solution, the most relevant content from an incident such as dispatcher notes or citizen texts can be delivered directly to officers via their radios.
  • Improved Operator Focus
    The intuitive user interface provides seamless access to NG9-1-1 call control features, along with the ability to initiate common functions from the PremierOne™ CAD command line – helping to minimize keystrokes, reduce errors and speed response.
  • NG 9-1-1 Enabled
    Built on a standards-based, NG9-1-1 platform that is aligned with NENA i3 standards, agencies can handle citizen texts and voice calls simultaneously today while laying the foundation to meet next generation multimedia demands.
  • Streamlined Workflows
    Call takers and dispatchers can access 9-1-1 and CAD controls from one application using a single keyboard and mouse, enabling them to answer a call, create an incident, dispatch and release a call in as few as four simple keystrokes.
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Testimonials

“I have had the pleasure of working with Harold, Tyler and Drew on various issues over the years. They truly care about their customers and go above and beyond in resolving your issues. They work with you and provide all the information you need to make the right purchasing decisions. I highly recommend Pro Comm Inc. for your communications needs.

Dave Plumb

Fire Chief, Swartz Creek Fire Department

“I highly recommend Pro Comm Inc. for anyone that requires digital radio and digital communication services or solutions. For almost 30 years, I have had a great experience with Pro Comm Inc. They always provided a proactive approach to our service requests through great leadership and sound resolutions. Pro Comm Inc. is a great leader in radio communications for us and our community.

Denise Sharrar

Telecom Operations Manager, Central Michigan University

“Pro Comm Inc. has been an excellent partner to Lapeer County Central Dispatch. The support they give to our center is the best in the business. They are always there to get us the assistance we need, quick with quotes and equipment, and give us a heads up on the best prices on new equipment. The techs are fabulous, very knowledgeable, and are quick to respond in an emergency. Most of all, Pro Comm is trustworthy; they stand behind what they say and do.

Victor A. Martin

Director
, Lapeer County Central Dispatch

“I have had the great pleasure of working with Pro Comm Inc. for many years. Their staff always provides the right technology solutions, along with quality on time service that’s necessary in today’s evolving emergency services sector. The Pro Comm Inc. team continues to exceed our expectations as they provide the products and services for all of our communication needs.

David B. Nelson III

Fire Chief, City of Ithaca
 | Chairman, Gratiot County Central Dispatch Authority

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